Not able to claim amazon prime offer for M31 prime edition

[Alice01]

I'm not able to see the amazon prime membership offer banner in my galaxy app

[TimonN]

Where you are seeing offer banner ?
Can you show screenshot?

Was this M31 prime edition?

[Meghands]

same

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly be informed that, to redeem the Free Amazon Prime membership with Galaxy M31 Prime edition through My Galaxy app, please follow below given steps:-

1. In My Galaxy app click on 'Get Coupon' and then click on ‘Use Coupon’.

2. Then the promo code will be auto copied to apply on Amazon landing page.

3. On Landing Page, enter promo code and click on ‘Apply to Continue’. You may have to login into Amazon account and enter payment details on landing page.

4. Before availing the Offer, you need to register your Payment Instrument (credit/debit card). Accordingly, Amazon will charge a refundable charge of Rs. 2.00 for the card verification.

If you still face any issue after performing the above mention steps then kindly email us your details through below given link:-
https://www.samsung.com/in/support/email/online-shop/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[CarolDsa]

Hi,

samsung m31 prime, unable to see the first step you have mentioned:

1. In My Galaxy app click on 'Get Coupon' and then click on ‘Use Coupon’.

Please share complete path or screen shots on how to reach the get coupon option in the m31 prime.

[CarolDsa]

Hi,

samsung m31 prime, unable to see the first step you have mentioned:

1. In My Galaxy app click on 'Get Coupon' and then click on ‘Use Coupon’.

Please share complete path or screen shots on how to reach the get coupon option in the m31 prime.

[Samsung_fccEpvb]

You have to login to see first step

[Samsung_fccEpvb]

Login to see first step

[Samsung_fccEpvb]

Login to see first step

[CarolDsa]

it is logged in. there is no banner at all. the fist step mentioned cannot be found on the app. can you please share the screen shots of the exact steps.

[Tia25]

I'm not getting my promo code