Network issues

[sivabapireddypittu]

i am purchasing samsung galaxy M31 on 11-08-2020. just 4 days later  i purchased the mobile but network issues is repeated from the date of purchase. they suggested for sim slot 1 and network selection option but no use. it is going on middle drops network. overall worst performance of samsung galaxy M31. Please provide some solution this problem.

[Aashish]

Visit a Service Center bro..as soon as you can.

[Anonymous]

Wait for update brother all m31 user have network issue wait for next update hope samsung fixed this issue and also send feeback to samsung

[SagarMaurya010]

go to access point names in connection and then click mobile network and reset to default

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "network" issue please follow below given steps:

1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Indira10]

Follow  my solution.  Hit like/comment  if it worked  or  not.

Cheers!!!

https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Galaxy-M31-network-issue-solved-lte-only-mode/...