Original topic:

Network issues and suddenly app is stooped when running.

(Topic created on: 07-03-2022 07:18 AM)
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karansinh57
Active Level 1
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Galaxy M
#samsung  why that problems,please solve the problems that's not saw in my brother's OPPO mobile when it is old but I purchase new mobile but that problem in my mobile some time I think why samsung 🤔?
3 Comments
karansinh57
Active Level 1
Galaxy M
And hanging problem also in exynos 1280, 8gb ram 128 vb storage M33
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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karansinh57
Active Level 1
Galaxy M
It's not working properly.
Working for sometime and that problem saw in sometime.what I do
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