My phones internet connection keeps breaking a lot all of a sudden and i have to put on flight mode on and off to reconnect the internet...please tell about it...its happening after the recent update on my samsung m42 5g
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on Network operators. Step5: Select automatically. Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Step6: Tap on OK. Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Iam also suffering but don't on airplane mode when network slows down it takes much more time just select 5g network in your network settings and when network slows down just on medium power saving mode and off it again then you will see your network will reset as when we on power saving mode ,network automatically shifts to LTE/3G/2G ......
