Original topic:

Network Problem while waking up phone

(Topic created on: 01-02-2026 03:51 PM)
163 Views
IAMGhosh
Active Level 2
Options
Galaxy M
A peculiar problem with samsung m16 5g and jio sim happening with me from 1/1/2026:
Whenever I'm waking my phone up from idle condition the network showing lte, then no sim no service appears, then 5g restores.
As long as I'm using the phone actively there is no issue. 
As soon as it is waking up from idle the problem happens.
Whenever I'm waking the phone from idle, i can see LTE beside network indicator, then it is showing 🚫 this sign replacing the network indicator, and then network indicator with 5g comes replacing 🚫 sign. 
Already switched off "put unused app to sleep", switched off "adaptive battery".
Ak_Asish
Active Level 1
Galaxy M
Idk it's only for jio or other operators too
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ttno
Active Level 5
Galaxy M
Sirf jio ka sim me problem ho raha hai. Lagta hai jab tak True 5g network jab tak nahi dikhayega tab tak yahi problem chalta rahega. Network ke jaga pe wishes you happy new year aane ke bad year problem start Hua..
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IAMGhosh
Active Level 2
Galaxy M
Exactly. Your last line..! problem sayad Jio network se hi create ho raha hain. Lekin Samsung handset ko vi aise situation ko efficiently handle kar lena chahiye tha.. isme vi shayad wo capacity nhi hai....
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IAMGhosh
Active Level 2
Galaxy M
Please complain at Jio care
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ttno
Active Level 5
Galaxy M
Already complaint kar diya yesterday 😊
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IAMGhosh
Active Level 2
Galaxy M
Very Good. Kya bola customer care se? Mujhe bola gaya complaint escalate kar diya gaya hain...
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ttno
Active Level 5
Galaxy M
Humko vi wohi bola...woh bol rahe he ke aisa to nahi hoga sir phir bi complain le leta hu
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IAMGhosh
Active Level 2
Galaxy M
😮
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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