Original topic:

Network Issue

(Topic created on: 06-08-2020 09:53 PM)
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Ankit141
Active Level 4
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Galaxy M
Any network Issue faced by the Samsung Galaxy M21 users?
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3 Comments
Ankit141
Active Level 4
Galaxy M
Ok...thank you.
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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dipak8655
Beginner Level 2
Galaxy M
my Samsung galaxy M21 shows only LTE network. Not 4g volte, not 4g LTE. Does it actually support 4g net ?
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