Original topic:

My recents button not working

(Topic created on: 04-11-2024 05:59 AM)
427 Views
KarthikeyaSathi
Active Level 1
Options
Galaxy M
Device: M34 6GB variant
OS: Android 14
image



image


5 Comments
2015Z1user
Beginner Level 2
Galaxy M
Reboot your phone
goodthings
Expert Level 5
Galaxy M
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
_Jatin_
Active Level 8
Galaxy M
Try relaxing cache partition and repair apps
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, please follow the troubleshooting steps to resolve the issue: -

Restart the device:

Press and hold the Power and Volume buttons down simultaneously for more than 7 seconds to restart it.

Reset app preferences: Go to, Settings > Apps > Tap on More option > Tap on Reset App Preferences.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. Also, share video clips and images for better understanding. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes
Acknowledgeme
Active Level 8
Galaxy M
Just reboot ur device
0 Likes