Original topic:

My Galaxy app not working..

(Topic created on: 03-16-2019 10:19 PM)
3700 Views
Imeshsps
Active Level 2
Options
Galaxy M
Recently i noticed that when i try to start My Galaxy app it says there is a update. But when i try to update, it fails.. Any solution ? It's been few weeks now..
Thanks


image


0 Likes
18 Comments
Gaurav37
Active Level 10
Galaxy M
same problem happens with samsung members app one time
0 Likes
sen001
Active Level 7
Galaxy M
Try to update after restarting the device.
0 Likes
Imeshsps
Active Level 2
Galaxy M
restarting didn't worked. I thought update will fix but then i got march security update, still same..
0 Likes
sen001
Active Level 7
Galaxy M
Click on the storage of the app and clear its data. Then clear your phone cache, restart the device and try to update again.
0 Likes
Imeshsps
Active Level 2
Galaxy M
I cleared app cashe, data and then after restaring the phone still same.. is there anything else i can try ? what did you mean by clear phone cashe?
0 Likes
Anonymous
Not applicable
Galaxy M
try it from Samsung galaxy store
0 Likes
Imeshsps
Active Level 2
Galaxy M
app not showing on galaxy store ..
0 Likes
INDIANCYBER
Expert Level 5
Galaxy M
in your country doesn't support this app
0 Likes
Imeshsps
Active Level 2
Galaxy M
earlier it was working.. recently i got this problem..
0 Likes