Multi touch problem

[Emu123]

I have a samsung m51.only 7 month old.Recently my multi touch isnt working and it detects only 2 fingers at a time only and that too not perfectly. I realized that while gaming which requires more than 2 fingers to use. I used a third party app and checked how many fingers were registering at a time and only 2 were. 

Please help because I wont be able to afford another mobile and theres no solution anywhere. Thanks

[Praveen_Kumar1]

Go to the Service Center - They will help you out - Your Device still in The Warrenty. So without any hesitancy go and they will solve your problems in the best way they can.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[BlackTiger11]

I have same problem I bought m42 yesterday and it only detects 2 fingers

[Emu123]

Can u tell me that your mobile display broken or not ?

[BlackTiger11]

no I brought it yesterday

[BlackTiger11]

like when I playing game the touch automatically start moving when I use 3 finger

[Members_QEncK3m]

Bro Did your problem solved? I also having same now in M51

[BlackTiger11]

bro can you tell do you use screen protector or not

[Emu123]

This problem not for screen protector...i think it is softwer problem