Mounting and copying the data in computer via usb

[shringi]

Problems occurring during Mounting and copying the data in computer via usb .the large data i.e. files,folders,video and images can't copy from internal storage and external also.

Please update this feature as soon as possible. I suffering this problems from long and many times.

[shringi]

Please upgrade the Samsung system software as soon as possible

[SwadeshJ]

What is problem in detail?

[shringi]

Data transfer is very slow and not completely transfer in pc via usb

[SwadeshJ]

If data transfer is slow then the problem is in USB cable so first try to change USB cable get faster data transfer cable.
If you have old software in your phone then update your system or if you're using low end pc then upgrade its hardware

Accept my solution

[shringi]

No usb is ok, my model doesn't support fast copy

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support