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10-19-2024 07:34 PM (Last edited 10-19-2024 08:43 PM ) in
Galaxy M
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10-20-2024 10:41 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we have noted down the feedback. We are continuously working for making our products better and more efficient. We would request you kindly perform the following steps to resolve your issue by the given links.
Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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03-02-2025 02:20 PM in
Galaxy MTo do this, follow these steps:
1. Open your phone’s Settings.
2. Scroll down and tap on Apps or Applications.
3. Tap on the three dots in the top-right corner and select Show system apps.
4. In the search bar, type com.huaqin.sarsensormanager.
Please let me know if you have this app on your phone. It’s important to be cautious and disable it
