Original topic:

M53 wifi drop issue

(Topic created on: 09-20-2022 10:57 PM)
1865 Views
amitnandode
Beginner Level 4
Options
Galaxy M

I purchased M53 mobile for my mom, but after half an hour of setup, if it drops wifi, it does not connect it again, it is not even able to fine wifi connection after that, it only searches it after restart and I have to enter password after restart to reconnect.

Anybody facing such issue 

Samsung_ff5WCcY
Beginner Level 2
Galaxy M

1) Settings >> Connections >> Wi-Fi >> Click/Tap right side top corner three dots
2) You can see Advanced options now, tap the Advanced >> Disable the option of Switch to mobile data

3) Now Turn Off  the Wi Fi connectivity in your Samsung mobile, after few seconds again Turn On Wi Fi  connectivity

4) Now your Wi Fi never disable/automatically switch to Mobile data in Weak Network Signal from Wi Fi router 

Thanks

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Galaxy M

Dear samsung tech,,

try to understand Customers problem,, the place where all other phone are getting proper wifi signal from any Hotspot or wifi router ..Samsung m53 don't work all ,, if you are very nearer yo Hotspot or fouter it works proper ..

Why and how so it's happening 

 

Pl resolve or suggest 

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vasudha00987y
Beginner Level 2
Galaxy M
Same problem. The steps above are useless
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Jagvinder_Yadav
Beginner Level 2
Galaxy M

Samsung-M53 5G model is buggy. The Wifi disconnects automatically and never connects again. The Wifi switch doesn't turns on. Its is major bug. They changed motherboard and now telling its a software issue. Their support is pathetic. I visited their service center 8 times but still no resolution. This model is worst. Support team doesn't know whether it is a software issue or a hardware issue. They changed the motherboard and now phone is a kind of refurbished and issue is still there 

I am attaching the video for this issue. https://www.youtube.com/shorts/UIeSVwRkhLQ

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Samsung_ff5WCcY
Beginner Level 2
Galaxy M

1) Settings >> Connections >> Wi-Fi >> Click/Tap right side top corner three dots
2) You can see Advanced options now, tap the Advanced >> Disable the option of Switch to mobile data

3) Now Turn Off  the Wi Fi connectivity in your Samsung mobile, after few seconds again Turn On Wi Fi  connectivity

4) Now your Wi Fi never disable/automatically switch to Mobile data in Weak Network Signal from Wi Fi router 

Thanks

0 Likes
Galaxy M
I tried the above steps but the device is still having same issue that is wifi gets disconnected after 1st attempt and when I try turning it on it doesnot turn at all
0 Likes
Samsung_ff5WCcY
Beginner Level 2
Galaxy M

1) Settings >> Connections >> Wi-Fi >> Click/Tap right side top corner three dots
2) You can see Advanced options now, tap the Advanced >> Disable the option of Switch to mobile data

3) Now Turn Off  the Wi Fi connectivity in your Samsung mobile, after few seconds again Turn On Wi Fi  connectivity

4) Now your Wi Fi never disable/automatically switch to Mobile data in Weak Network Signal from Wi Fi router 

Thanks

0 Likes
Samsung_ff5WCcY
Beginner Level 2
Galaxy M

 

1) Settings >> Connections >> Wi-Fi >> Click/Tap right side top corner three dots
2) You can see Advanced options now, tap the Advanced >> Disable the option of Switch to mobile data

3) Now Turn Off  the Wi Fi connectivity in your Samsung mobile, after few seconds again Turn On Wi Fi  connectivity

4) Now your Wi Fi never disable/automatically switch to Mobile data in Weak Network Signal from Wi Fi router 

Thanks

 

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Joshi010666
Beginner Level 2
Galaxy M
This is exactly what I am facing
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Joshi010666
Beginner Level 2
Galaxy M
I have used Samsung phones all through. The M53 is the problem, not our familiarity or otherwise with the settings. I'm tired of restarting my phone 6 to 7 times a day
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