M52 security update

[vikask2398]

Samsung M52 5g not have any security patch after the November. I which is almost 3 months ago.

So I think Samsung forgot that they launch any phone name M52 5g. Because also phone having issue of proximity sensor issue after call end. Screen cannot lighten up to cut a call. You need to press power button to on the phone to cut the call.

[Prabh-preet]

Bro samsung only cut our pocket to steal our money😭😭

[BRAJRAJ07]

Haha..so true. These days Samsung is behaving like Apple.

[Prabh-preet]

But apple also gives royalty to their customers

[Sahebjana1992]

Last update was 24 Nov..

[NickJr]

Replying to @Vikask2398

The Galaxy M52 5G is on the quaterly update list provided by Samung India just like you have mentioned in your post and yes there has been a delay in updating the model to the latest security patch version.
I'd like you to know that Samsung India mentioned on the list available on members app that the Galaxy M52 5G will receive the Android 12 update with OneUI 4.0 by May 2022 or earlier and to answer your question about the security patch update, the same will be updated to the latest version with Android 12 update - OneUI 4.0

[Sukhsharma]

There is also hang issues in m52

[cs_member8]

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

https://www.samsung.com/in/support/mobile-devices/how-does-the-proximity-sensor-works/
1. Proximity sensor:
It is placed near the earpiece of a phone. During a call, this sensor lets the system know that you're most probably in a call and that the screen has to be turned off.
1. From a Home screen, tap Phone (lower-left).
2. Tap Menu.
3. Tap Call settings or Settings. If needed, tap Call on the settings page.
4. Tap Turn off screen during calls to enable or disable. Enabled when a checkmark is present.
2. If the still issue persists, kindly remove accessories.
Protective films, cases, stickers, or glass screen protectors can block the sensor. Only use Samsung-approved accessories.
Clean the sensor with a soft cloth.
The proximity sensor is located at the top of the phone, its exact position will vary by model. Clean the front of the device with a clean, soft cloth.

. Update software: Menu>apps>settings>software update>install.
. If the issue has not been resolved then reset the device:
Apps>settings> general management>reset.
Note:- Kindly create a data backup of your device via smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the google password before resetting the device because it is required during the initial setup.
. Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.