Original topic:

M51 flickering issue

(Topic created on: 11-22-2020 02:47 PM)
1175 Views
sunnym51
Active Level 1
Options
Galaxy M
Hi, I am facing screen flickering issue on my samsung m51, I have taken the device to service centre but after about 2 weeks again problem is coming, please help.
0 Likes
8 Comments
Galaxy M
M51 has a lot of bugs in the software. the brightness also isnt stable. i suggest to wait till the next update. till then dont waste money. if its a irresistible problem then try to contact samsung care or a replacement
sunnym51
Active Level 1
Galaxy M
thanks for responding, but how can company launch products without testing them properly, I was not expecting this from Samsung, hope they role out update soon!
Galaxy M
Yaah man this happened coz of the processor. they used snapdragon is this one.
sunnym51
Active Level 1
Galaxy M
yes I was also thinking about snapdragon but in other markets they are using snapdragon in other models also.
hope they rectify the issues in update and if they could also provide 1080 @60fps
hope samsung goes through these forums
0 Likes
Anbabu1
Active Level 3
Galaxy M
visit the service centre again if possible and have a job card created for this issue. have this fixed before warranty. they will not even care once warranty is over. Don't assume the issue is small. this may have larger impact over a period.
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
sunnym51
Active Level 1
Galaxy M
already done the steps mentioned above but problem still exists
0 Likes
Hari2004
Beginner Level 2
Galaxy M

Is your problem solved it too have the same problem from yesterday

0 Likes