Original topic:

M51 auto restart issue

(Topic created on: 08-23-2022 12:46 PM)
419 Views
SandeepSty
Active Level 5
Options
Galaxy M
Hi guys..from last week this auto restart issue started for my m51. It's been total 3 times till now.
This is showing in samsung members app and already shared logs with samsung team. 
What to do guys.. I am afraid if this will happen more and more in future , then it might damage the motherboard like exynos M series phones.
Even last year I had faced display discoloration issue in my M51. Samsung is not doing proper quality control and making **bleep** phones and robbing users.
Matrix2570
Active Level 1
Galaxy M
Have you followed Any other solution which helped you.
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Matrix2570
Active Level 1
Galaxy M
I mean have you unistall any other app or did things like clearing cache or restating your phone on your own any other thing.
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Matrix2570
Active Level 1
Galaxy M
Please tell me if you did something extra . It would be very helpful to me.
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SandeepSty
Active Level 5
Galaxy M
Nothing..only uninstalled android system webview
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Matrix2570
Active Level 1
Galaxy M
Ok Bro.
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JithinAjith
Expert Level 1
Galaxy M
Hardware issue is not solved by an update
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JithinAjith
Expert Level 1
Galaxy M
Motherboard issue. Replace your device motherboard
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arnablaha
Active Level 6
Galaxy M
They will charge you 9000 to replace the motherboard for their own update failear.
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arnablaha
Active Level 6
Galaxy M
How is your mobile now brother? Do you try to contact Samsung service center 🤔?
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SandeepSty
Active Level 5
Galaxy M
Contacted them through WhatsApp and sent them logs. They just reply to you with those as usual troubleshooting steps..nothing more. But I had asked them to highlight this issue with the senior technical team.
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