Original topic:

M51 Poor signal reception after One UI 3.1

(Topic created on: 05-06-2021 04:30 PM)
408 Views
Veme
Active Level 7
Options
Galaxy M
After the one ui 3.1 update signal reception is poor.when in auto mode if 4G signal is week it is not switching to 2G, i thought it was network issue...then i chaged the SIM to other hand set(redmi n7pro) it is automatically shifting to 2G...i did this exercise in same location.
Overall samsung M51 is week in signal reception....the worst part is M51 is higher SAR....

Are any one else is facing thos issue?
5 Comments
Salimlko
Beginner Level 3
Galaxy M
I also have same issue and i agree with u. Samsung should resolve this issues ASAP
Veme
Active Level 7
Galaxy M
Please post it in feedback section for resolution
0 Likes
Gana268
Active Level 6
Galaxy M
I have same issue.. Same is not able to provide basic features for calling
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Veme
Active Level 7
Galaxy M
I hav already raised the issue in feedback...they are giving usual standard copy paste reply...in this forum everyone got the same issue.....we need proper software update.....
0 Likes