Original topic:

M51 Not able to lactch with network if weak signal.

(Topic created on: 11-17-2021 06:47 AM)
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Veme
Active Level 7
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Galaxy M

image

In my earlier post i said poor signal reception of M51, the screenshot above shows the available network in weak signal area but i am unable to latch with network . I tried it with F41 and i am to latch with the network....it means that in M51 to limit the SAR value they have tweaked the software not to latch with the network if the signal strength is below the set point.....Samsung please optimise the software to get better signal reception. Does anyone have this type of issues...
7 Comments
Div001
Active Level 9
Galaxy M
No, using M51 with jio from more than 1 year....now no network problems at all
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Veme
Active Level 7
Galaxy M
Did you try manual network search where you have no network signal. Try this and give your feedback
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Prabh-preet
Active Level 7
Galaxy M
Yes im also using jio and airtel by which jio gives me network strength of about -60dBm and airtel gives -100dBm

So no network issue
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Veme
Active Level 7
Galaxy M
I am not talking about normal signal reception....At what levle no network message is coming either for jio or airtel....
Check this at basement of any building where signal will be low
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Veme
Active Level 7
Galaxy M
I tried it withcsame sim in F41, where i can able to latch if the signal is weak....i.e. if the level is 123dB
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Veme
Active Level 7
Galaxy M
Dear samsung
Thanks for your response.....
Unfortunately your solution won't work...request you to give proper update to improve signal reception of M51.....
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