Original topic:

#M51 Display got faded/grayed after update

(Topic created on: 03-02-2024 10:14 PM)
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shivanshumishra
Beginner Level 5
Options
Galaxy M
After the recent update, my M51 worked well apprx. 2 week then suddenly the display got fade out and all the black color started to look like brown or green.
At low brightness it has green tint and at high brightness it has red tint. I know it's not a hardware problem, it's a software issue that was planted by the Samsung by intention. I'm using samsung since 4 years and suggesting everyone to go for samsung.
But this was really a cheap trick! It's really bad to admit but other phones that are straight from china looks more trustworthy at this point.
Really disappointed by samsung.
17 Comments
sahils111
Active Level 3
Galaxy M
Same problem has arised to my Samsung M51 after the July 2023 security patch update. I'm using the phone since last 2.5 years and it was running nicely before the update, I also recommended Samsung phones to many of my relatives and friends and also brought 2 Samsung phones for my family.
But after experiencing this I'm really disappointed with Samsung. I even went to the service centre, they are telling that it's completely my fault and not even ready to acknowledge that there might be a bug in software update from their side.
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sahils111
Active Level 3
Galaxy M
Bro did you get any solution for this problem?
Please let me know what to do now?
Is changing the display by paying 9-10k the only solution now?
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nky1047
Active Level 1
Galaxy M

I recieved Security Update of Jan 2024,

Now since Feb 2024, having same issue.

Why Samsung doing this, really disappointing,  being a Samsung Fan. 😔 

 

Samsung please provide a solution/update for this.

I have this M51 working in a perfect condition, why should I buy new?

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THEPREM
Active Level 6
Galaxy M
Mass complaining at consumer Protection court will give any resolution now.
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ROZAJMERI
Active Level 7
Galaxy M
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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prathik07
Beginner Level 2
Galaxy M
Honestly this issue with M51 is so bad. So irritating as I think samsung is becoming a 3rd grade Chinese company!!
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Oblivion7
Active Level 2
Galaxy M

I agree to your point. 

I have got the same situation, my samsung m51 display got greyout after the update.

even I have suggested many friends for buying samsung phone but Now i won't.. this is so cheap move from a well established company like Samsung..really disappointed 

support.india@samsung.com

Raju2808
Beginner Level 2
Galaxy M
Today my Samsung M51 is facing issue of flickering screen and black screen turning to grey. Also I tried several solutions like restart, software update check, third party apps, everything. But it is not going. Fix it