- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2025 07:11 PM in
Galaxy MI also faced the issue of wifi being not detected by M42 5G. Service centre said that replacing mother board will cost about RS.11000/-. The fault developed, I think, with loading of some software update. Otherwise the mobile was working perfectly fine. Writing emails to Samsung did not help, leaving with no option but to buy a new mobile. This time i avoided buying Samsung mobile and bought another brand.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-28-2025 12:25 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We strive to provide an impeccable product experience and wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
As you have already visited the service center and the team guided you regarding mother board replacement on a chargeable basis, kindly coordinate with the service center team, as these charges are predefined by Samsung.
Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified Samsung engineers. Additionally, all parts used will be genuine to ensure the highest quality of service. Please be informed that charges for repair will apply to out-of-warranty products.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-24-2025 10:57 PM in
Galaxy M