Original topic:

M40 slow charging after last update

(Topic created on: 01-19-2021 08:49 AM)
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HT1304
Active Level 3
Options
Galaxy M
Hi, Anyone facing issue on M40 fast charging after the last software update?
I have observed that fast charging is not working after the last update..

7 Comments
Record4
Active Level 10
Galaxy M
hi
try to enable flight mode while charging. this may help.

from Mahammad Rafi.
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HT1304
Active Level 3
Galaxy M
Come on, no one enables flight mode while charging
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Record4
Active Level 10
Galaxy M
hi
try once. see result.

from Mahammad Rafi.
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HT1304
Active Level 3
Galaxy M
Hello, Tried it, but see no difference.
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BhanuAgarwal
Active Level 7
Galaxy M
No issue for me
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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HT1304
Active Level 3
Galaxy M
Thankyou for the response. I did visit the link and checked all the possible causes mentioned. The charger, cable (original box cable being used), connection everything is OK. Infact it is working fine with my Galaxy A8+. There is no dirt observed in the port, however I have cleaned it up by blowing dry air. No new apps were added post the last software update. I am adding screenshot of the update details. Prior to this update fast charging was happening. Regards..

Screenshot_20210121-054104_Software update.jpg

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