Original topic:

M31s - Buzzing Sound (Current flowing type) of sound is coming.

(Topic created on: 10-25-2020 09:04 AM)
2384 Views
SwaroopH
Active Level 5
Options
Galaxy M

Hello All, 

I have purchased this phone 6 days back and i am already experiencing audio issue in this phone. There is some buzzing sound coming in the background whenever i type something (Keypad tone is ON). It is so irritating that you start facing problem in the first week of your phone purchase. @Samsung what testing you guys are doing before launching a product. Really pathetic experience with my first @Samsung phone (And might be last).  FIX THE ISSUE ASAP.

17 Comments
DGarg1989
Active Level 6
Galaxy M
I'm sure, you're hearing that sound while charging otherwise it's okay
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SwaroopH
Active Level 5
Galaxy M

No, I am getting this buzzing sound when i have not connected my phone with charger also. you can get the same irritating sound when you play some silent songs. As soon as the song start playing the humming song also comes with it. I'm pretty sure this is some sought of blunder Samsung is doing.

DGarg1989
Active Level 6
Galaxy M
in that case, I would like to suggest clean your audio jack with petrol...
0 Likes
imharyjr
Active Level 1
Galaxy M
really bro 😄
0 Likes
DGarg1989
Active Level 6
Galaxy M
well, this is happening with me too but only when I'm using earphones while charging
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SwaroopH
Active Level 5
Galaxy M

While charging the disturbing noise is more as compared to when the phone is not with charger. Try listening some soothing/smooth song you can hear that humming sound in the background. There are many users complaining about the same issue but till now no resolution.

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imharyjr
Active Level 1
Galaxy M
yes its true and its kinda irritating i buyed bluetooth earpods to overcome it ..i will never buy samsung phones again in my life
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Crattycrocher
Active Level 4
Galaxy M

My advice is to return the phone if you can. Otherwise, go to a service center.

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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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