M31S

[Susil1]

Hi everyone, I am using Samsung M31s, my phone is getting restarted automatically after gone through a software update from Samsung. I have done factory reset 8-10 times and memory clear all those stuffs, but not able to fix this issue. Plz suggest, how to fix this issue in my phone from auto-restart?

[randhawa8]

Hi bro go to battery section and click 3 dots and choose automation and check auto restart option may be you select

[Susil1]

Hi bro, thanks for ur inputs. Though I have unchecked the auto-restart button under battery & device care, still my phone getting hung & restarted randomly (no fix time).

[randhawa8]

Oh ok so bro you contact with near service center

[Rajghosh06]

Bro, better go for another new Latest Good Phone...
Waste of spending time behind running around all these..

If you go to Service Center they will say Motherboard issue and it will cost you..
However the phone is almost 2-3 years old now.. After few days more complications will arise however..

Better go to another new phone because 2 times of OS Upgrade is already done for Samsung M31s. It won't have any more OS Update, so better continue using the same device for a period of time until the condition get worse. Then directly go for a new better device...

[randhawa8]

Yes bro good decision

[Rajghosh06]

👍

[randhawa8]

Bro finally i may be solve your issue
Follow this steps make sure 90% chance its solve it
1) poweroff your galaxy smartphone

2) press and hold power button and volume up button

3) release when samsung logo are here

4) press volume down button and select wipe cache partition 

4) select yes and wait for 2 seconds

5)last step select restart option and restart your smartphone

[manojmsk]

If anyone want to sell samsung m31s
With restart issue
I give you best price

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support