M31 no sim card inserted error

[Shockwave 1]

Recently, I have purchased m31 the thing is  while on call it suddenly shows no sim inserted and the call drops tried replacing the sim slots  even restarted several time but no luck. Can anyone guide me how to fix it?

[VedantKalore]

Please check if you have inserted SIM Card properly in the dedicated slot.

[Itsdebby]

Try reinserting sim or check on another phone a
Also visit service center if issue persists

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....   

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support