Original topic:

M31 lagging face very slow performance at comparing with my xiaomi mi friends

(Topic created on: 05-09-2020 03:17 PM)
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Sanketmishra463
Beginner Level 4
Options
Galaxy M

pls share the update ori have to sell it was my first and worst experience ever with samsung m31.  Serious note

heating issue 

Charging takes lot time

Slower performance day by day degrading

Cheap holding bcoz take lot time to load these all issue in even usage from 3rd day of purchasing 

Only "1 month " i had buy these phone 

Have a grest loss from amazon

10 Comments
Nanishankar
Active Level 5
Galaxy M
charging takes 2 hours....15 minutes because it's huge battery 6000....

lagging issue...I think it's signal problem...🤷‍♂️🤷‍♂️
0 Likes
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

  1. Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
  2. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache

Overheating Issue: For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

0 Likes
Samsung_kzP43kn
Beginner Level 3
Galaxy M

Even I'm facing the same issue. My previous phone was a OnePlus 5T. Though the M31 has better specs than the 5T it feels very slow and lagging. **bleep**, my dad's Nokia 3.1 seems much fluidic than this M31. 

0 Likes
Manish02468
Beginner Level 2
Galaxy M

**bleep**. Oneplus 5t se better specs. 🤣🤣🤣. 5t is 10000 times better than m31 

0 Likes
Prash009
Beginner Level 2
Galaxy M
Samsung m31 lagging issue. Slow performance, Slow animation, opening app takes time

4 GB ram Chinese phone are better than samsung m31 in terms of performance.
0 Likes
krunchy
Beginner Level 2
Galaxy M
I bought this phone as an upgrade from my Redmi 4. Honestly, this phone is a disgrace to the 17.5k I spent on it. Terrible performance, choppy animations, so many bugs and the disregard to fix the bugs on behalf of Samsung. All they suggest is to clear cache and make sure that there is sufficient memory. If a phone can't run smoothly with more than 2 GB ram available and more than 85gb storage then it's nothing but a disappointment. Plus, this problem is not just exclusive to me. One of my friend and family member also have the same phone and they're facing the exact same problem. The M31 is a middle finger to the face from Samsung
0 Likes
Deevz
Beginner Level 2
Galaxy M
Seriously!
I too had redmi 4 before this phone and i think that small phone did better than m31. It's slow. Apps open and work very slow in this phone. Atleast it didn't happen in redmi 4.
0 Likes
RajeshVishwa
Beginner Level 2
Galaxy M
I purchased Samsung m31 since one month back,now it is experiencing extremely slow performance......sometime it automatically shutdown and not starting after power on.....it takes around 1 hour to switch on it.....other features are good.

But as compared to Redmi this phone is worst.....slow performance
0 Likes
Devenr14
Beginner Level 3
Galaxy M
slowest phone ever
0 Likes