Original topic:

M31 battery backup not good

(Topic created on: 02-20-2023 09:48 PM)
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ROHITKORPAL
Active Level 7
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Galaxy M
The battery backup of my samsung m31 is not very good. It has 6000mah battery but still it does not even last a single day. Please samsung fix this issue in future updates and pls improve this phone's battery backup
3 Comments
PA_Prajapati
Expert Level 4
Galaxy M
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PA_Prajapati
Expert Level 4
Galaxy M
I don't think so that the battery backup of my samsung m31 is not very good. .

Optimize your Phone in setting, clear cache data, clear ram, put unused apps to either sleep or deep sleep, turn of like wifi, bluetooth, Hotsopt when not in use and try to Restart your Phone Time to Time. Battery backup will be fine very far.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > support> tap on error repot > type your query > send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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