Original topic:

M31 Camera Issue

(Topic created on: 08-13-2020 02:53 PM)
737 Views
Deepanker14
Active Level 2
Options
Galaxy M
Why M31 camera does not Capturing Red Color in A right way .when I took a shot from Camera then he is showing Orange color.
Please do the needful Asap
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13 Comments
Deepanker14
Active Level 2
Galaxy M
other wise we go Samsung service centre
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Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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OmSairam50
Beginner Level 2
Galaxy M
I am having same problem. My floor is cream colour, but photographs taken with M31 show orangish colour. Previously I was using Nokia 6 which clicked petfect colour photos. I am 70, and unhappy with colour tone change of photographs of M31. I reset settings in camera but problem persists. Can you help sort out this problem or should I go back to my old Nokia 6 2017
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Luqmann
Beginner Level 2
Galaxy M

Switch off colour correction

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