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12-07-2019 12:13 PM in
Galaxy MYesterday I got an update which was around 319.46 mb. I updated it and after that I was not able to use torch light its showing in notification panel that system ui torch turned on but actually the torch is off and if I put the phone in charging torch get start and if I remove CHARGER torch gets off but its showing in phone that torch is turned on....hope it's a bug and hope u guys solve this bug ASAP otherwise give me some suggestion how to downgrade the software version. Not any other problem my phone is working good and giving good battry backup of around 2 days. But please solve this torch light bug because torch is important for me hope u will do solve this bug
Solved! Go to Solution.
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12-10-2019 01:24 PM in
Galaxy MHi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Do the reset settings (setting>>general management>>reset>>reset setting).
2) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).
3) Run the device in Safe mode and check the issue.
For further assistance, register your concern in Samsung members app > Beta Feedback > Send Feedback > Error Reports.
Regards,
Team Samsung Members
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12-10-2019 01:56 PM in
Galaxy MTried everthing and now I sent my phone to service centre and they told me that it's a motherboard issue and they will fix it soon so that part has to be changed by today.
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09-15-2020 11:13 PM in
Galaxy M- Mark as New
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10-06-2020 02:22 PM in
Galaxy M
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