Resolved! Solved

Original topic:

M30s software update issue

(Topic created on: 10-06-2020 02:22 PM)
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kiran7697
Active Level 3
Options
Galaxy M

Yesterday I got an update which was around 319.46 mb. I updated it and after that I was not able to use torch light its showing in notification panel that system ui torch turned on but actually the torch is off and if I put the phone in charging torch get start and if I remove CHARGER torch gets off but its showing in phone that torch is turned on....hope it's a bug and hope u guys solve this bug ASAP otherwise give me some suggestion how to downgrade the software version.  Not any other problem my phone is working good and giving good battry backup of around 2 days. But please solve this torch light bug because torch is important for me hope u will do solve this bug 

23 Comments
Samsung_Support4
Moderator
Moderator
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Galaxy M

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Do the reset settings (setting>>general management>>reset>>reset setting).

2) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

3) Run the device in Safe mode and check the issue.

For further assistance, register your concern in Samsung members app > Beta Feedback > Send Feedback > Error Reports.

 

Regards,

Team Samsung Members

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kiran7697
Active Level 3
Galaxy M

Tried everthing and now I sent my phone to service centre and they told me that it's a motherboard issue and they will fix it soon so that part has to be changed by today. 

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Hazibasha143
Beginner Level 2
Galaxy M
where is new update in my mobile
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sagarshah
Beginner Level 2
Galaxy M
when I put phone in charge it automatically restart and hang
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