Original topic:

M21

(Topic created on: 06-09-2023 05:28 PM)
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Lekshmanan
Expert Level 4
Options
Galaxy M
Any M21 Users Facing Freezing & Restarting  Multiple Times In a Day...Any One  Facing Let Me Know Please...Because That Problm Is A Motherboard  Fault...If The Mobile  Is Under Warranty  Period It Will Be Free For Replacement...But If  Warranty  Expires   It Costs 9000 

So , I Planned To Extend My Warranty 1 Year.
Ur Comments help me to take a right decision 
Any one Facing This Pblm Kindly Share In Comment Section .



8 Comments
Solution
love4chat
Expert Level 1
Galaxy M
I have increased mine
Galaxy M

Hi m30s after update i am also facing restarting issue 

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Galaxy M
मेरो मा पनि कहिलेकाही यहि समस्या देखा पर्छ
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Galaxy M

Hi,
I have been used Redmi mobiles for the past 4 years, but due to some personal interests, I decided to not use Chinese products anymore and changes to Samsung for protecting my pride and nation. I purchased an M21 last year and I am satisfied with the product. Its warranty period just expired and 2 days before(15 Sep 2021) I have done an update. After the update, it reboots and froze on the boot screen. When consulting the service center they told its hardware damage. Hardware damage after 13 months.What a genuine product delivered by Samsung. I have all my company documents on that mobile and all lost it. I am an embedded engineer and feel sorry for what type of hardware you delivered for 14k. I will send the product to your headquarters and please study the malfunctions of the hardware, and please update the quality as per your study, and I don't want the product back. Take it as a gift, and I am not ready to repair the product by spending 6k rupees even after 1 year.
Now I am realizing the fact that I can trust china products better than yours and I would never come back to Samsung. The **bleep** fact is that when I visited the service center 2 other similar cases appeared. So I think this is your strategy.

So I wish you all the best dear Samsung, thank you for making me realize why they say all glittering are not gold

konda236
Active Level 1
Galaxy M

same situation with my M21.

 

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konda236
Active Level 1
Galaxy M

I am facing same situation. And my phone is out of waaranty.

 

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Rach2
Active Level 1
Galaxy M

Same issue with me . Agreed don't buy samsung anymore . Even i gift my m33 to my father i also feel they also done the same with this phone also .

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Knightridah
Active Level 4
Galaxy M

yes it is also is happening to me and it's enough for me to never to look back at these m series or a series phones by samsung. the dead motherboard is because of their fault and yet they are not ready to accept it

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