Original topic:

M21 battery draining and heating issues

(Topic created on: 04-14-2021 12:43 AM)
243 Views
oef
Active Level 3
Options
Galaxy M
After the latest security update the battery doesn't even last 1 day and heats terribly.

This security patch is more trouble than help.

My phone battery used to easily come for 2 days and rarely heat. 
2 Comments
yogesh2117
Active Level 3
Galaxy M
Yes same with mel also
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes