M20 January android 10 update camera bug

[yugesh28]

After opening camera by default photo mode will be there, but when switching to video mode phone will be unresponsive more than 10 to 15secs, in the same way switching from photo mode to live focus mode, pro mode and panaroma mode also phone will be unresponsive more than 10 to 15secs, is anybody facing same problem or what is the solution to resolve this

[yugesh28]

for me normally everything is smooth except camera

[F12-M12-F23-F34]

you are giving wrong info
firstly it was security patch update then m20 updated in android Q
after that no update received
Don't confuse peoples
January update not received

[yugesh28]

January update means we have got that android update in January bro

[yugesh28]

and in above link which I have provided have u checked that which build number ends with CSL4, what was the update is, that android Q update, after thata i got that security update on same day ok

[F12-M12-F23-F34]

In India for M20 last update was on 22nd Dec 2019
No received update in Jan 2020
May be you had downloaded it in January Bro

[yugesh28]

my phone received in January only bro

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Camera > Settings of camera > Reset of camera settings.

2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

Regards,

Team Samsung Members

[yugesh28]

did all the steps but still same issue, and software is also up to date