We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.
We would like to inform you that Samsung has promised its users to provide 2 major software updates for Galaxy devices from the day of product purchase and security patch updates on a regular basis. Currently, Android 12 is running on your device.
But as of now, there is no particular official announcement regarding the Android 13 software update for your device. The One UI update comes first then the software update comes to your device. As of now, we don't have this information.
However, Providing a continued great experience to our users is our first priority so your query has been duly noted and escalated to the concerned department so that you could get the updated information as soon as possible.
You can also check for the software update information for your device in your Samsung Members app.
Thank you for writing to us. Warm Regards, Samsung Customer Support.
