Lockscreen Problem

[subhrosankha]

This used to happen before I updated my phone's software. The day before yesterday my phone's software was updated, after the update I thought this problem would be fixed but it didn't happen.

[Raghavsharmaaa]

But i believe it will be fixed very soon

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support