Lock screen issues on touch screen

[shawn1989]

I am reporting this for samsung galaxy M51, on lock screen dial pad accidentally gets opened and starts dialing numbers when the phone is in my pocket. Accidental touch protection is on, still this happens every now and then when it's in pocket.

Situation I so bad 112 got dialed twice which is police number in my residence state.

Is anyone also facing the issue?? Pls help

[AlenSony소니알렌]

Guy ,
Please turn on accidental touch protection on display settings !

[shawn1989]

Accidental touch protection is On as I wrote in my post

[AlenSony소니알렌]

Did you put any screen protector and it is blocking proxmity sensor ? If any dust in screen prorector will block proxmity

[shawn1989]

Ok that may be a reason.. I use screen protector

[hedgehog]

Do u use smartlock on body detection

[shawn1989]

I have kept it off

[hedgehog]

Do u use biometrics

[hedgehog]

If yes then with fingerprint sensor working in m51 the screen shouldn't open

[shawn1989]

I use fingerprint sensor but not face unlock. Is it due to the side mounted finger print sensor?? 🤔🤔