Lagging issue in M31

[ballewar]

just 15 days ago I purchased this phone but I m facing lagging problem while opening and closing any application and even in pubg as well. I did factory reset as well twice but still problem is same. 

Hi Technical Team please help to close this ASAP.

[vipexjasoliya]

same problem in m30s

[vipexjasoliya]

15k price point in not that smooth performance & multitasking

[ChandraSekhar01]

right,request to Samsung,make better & do better

[imjoker2611]

https://r2.community.samsung.com/t5/Galaxy-S/Poll-S20-Snapdragon-vs-S20-Exynos/td-p/4076546

[Samsung_Support4]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check space availability: Settings > Device Care > Storage
Request you to keep at least ''minimum 20% internal memory free''

2. Check space availability: Settings > Device care > Memory
To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.

3. Check app cache
a. Clear app cache through Device care : Settings > Device care > Storage > CLEAN NOW
b. Clear cache memory of a particular application : Setting > Apps > Now pick the app. For example 'Samsung Internet' > Storage > Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsung_MhdsJ0x]

Hi Samsung,

The OS is really unstable. 

I have factory reset the phone multiple times and still issue persists.

Please release a new update soon with bug fixes.

So sad to see the software not improving since such a long time.

[Rllymcdreamy]

same issue. Any improvement?

[omjadhav]

just 1 day of use and my m31 is suffering from lagging I cleared all the cache also format once than also I was not expecting this from Samsung please help

[Gotum]

lagging even for minor multitasking with fb and chrome, bad choice in buying this crappy phone I guess or some software issues.