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01-28-2020 09:51 AM (Last edited 03-13-2020 11:03 AM ) in
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01-28-2020 10:11 AM (Last edited 01-28-2020 10:11 AM ) in
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01-29-2020 05:56 PM in
Galaxy MHi there,
To resolve the issue please follow the below mentioned steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest update (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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03-13-2020 11:05 AM in
Galaxy M