Original topic:

Issue with Gps

(Topic created on: 04-16-2021 10:03 PM)
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Members_lfCCohD
Beginner Level 2
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Galaxy M

Currently having issues with google maps while the screen is off the gps lost its signal every time 

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Samsung_Support1
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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