Issue In M31

[Anas28]

My Samsung galaxy m31 flashlight is only working while it is in charging mode.. .rest unable to use the flashlight. Also flash is not working in video mode.

Kindly help me. I have checked in safe mode also 

Issue persists 

[Anas28]

Any suggestions or solution

[proffesor]

Is there any error message coming ?

[proffesor]

Issue is related to flesh load on battery, your battery is not sustainable..

MY be you getting error related to battery low or unable to run flesh on battery

[Anas28]

No dear battery is perfect with backup as usual

[Anas28]

No error is coming

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support