Original topic:

Inconsistent Call Recording!

(Topic created on: 03-15-2022 10:47 PM)
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R_rs
Active Level 3
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Galaxy M
I've been using call recorder but it's very inconsistent like some calls get recorded and some don't and it's completely random sometimes it's Incomming sometimes outgoing, sometimes Sim1 and sometimes Sim2! Like it's really bad so please fix this in an update!

image
Recorder settings I've set to ☝️


5 Comments
Galaxy M
If you are using wifi calling then it won't work,turn it off and try again
R_rs
Active Level 3
Galaxy M
Oh Let me try do you know why is that?
Galaxy M
That is normal behavior of the app however if you use Truecaller then enable the floating button for call recording and it will work on Wi-Fi calls too.
Galaxy M
If satisfied with my response then click at 3 dots near my 1st comment and accept it as solution to help others 👍
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cs_member8
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services. 

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

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