Original topic:

Incoming Call connect issues

(Topic created on: 03-13-2021 04:50 PM)
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msam31
Active Level 1
Options
Galaxy M

Hello Team,

 

Facings issue in accepting incoming calls.when we touch for accepting call, it get hang and shows and show as "incoming call" and after 20-25 seconds call pick up happens in actual.

Some time even it does not pick up call.

 

Seems UI has issues.

 

Please check and fix this 🙏

 

2 Comments
msam31
Active Level 1
Galaxy M
pic

Screenshot_20210313-115309_Call.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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