Original topic:

I cannot access my whatsapp media in gallery. It is showing exclamation mark

(Topic created on: 03-19-2022 01:07 PM)
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Prabhu04
Active Level 1
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Galaxy M

image


14 Comments
Galaxy M
Thank you
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Paras_M324g
Active Level 7
Galaxy M
Use Google photos
Prabhu04
Active Level 1
Galaxy M
I think this is experienced by everyone having M52 5G
animeshmodi
Expert Level 5
Galaxy M
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. Samsung is aware of this issue and there has been found an error on recently released SW version .

Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting fix version, please use a workaround for a while

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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