Original topic:

I am not able to delete my whatsapp images from my device

(Topic created on: 03-25-2022 03:35 PM)
660 Views
hksingh29
Active Level 3
Options
Galaxy M
Not able to delete or either view my whatsapp images on m52 5g 
7 Comments
Anonymous
Not applicable
Galaxy M
Try deleting the folder
hksingh29
Active Level 3
Galaxy M
Tried but didnt work
TheMystic
Expert Level 1
Galaxy M
Try deleting the media files from within WhatsApp.

Or if you want to keep the files, backup all your chats to Google drive, logout of WhatsApp, delete it's app data and login again. During login, choose the restore option.
Anonymous
Not applicable
Galaxy M
And then it must work
Galaxy M
Install One UI 4.1..
Hirav
Active Level 3
Galaxy M
This was one ui issue my friend install the Android 12 update it will fix that 😄
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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