Hitting issue

[Rifatahmad12]

When I charge my M21 smartphone, the phone gets abnormally hot. The temperature rises from 50 degrees to 55 degrees. Moreover, it is getting hot just like this while playing games

[user963]

Same with my M21 also but it doesn't go like 50 and above

[SK1955]

It may be some apps in background trying to use cpu, use any app tracker or settings to find such apps and turnoff background activity

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support