Help post

[whyhave]

I have samsung m21 phone 

The phone auto generated unwanted file how can i solved that type of probelem

[ansh3107]

If there ia any app name with gamefree clear data in app setting and delete this folder.

[whyhave]

I have been 2 time factor reset my phone but that problem generate i haven't any that type any apps

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support