DilipJhariya
Active Level 1
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Galaxy M
I am Facing overheating problem in m21 after Android 11 update in 31 march. I talked to customer care they told me some settings  but they didn't work.  Phone is heating in top area of phone including camera. 
Please tell me what should I do. 
4 Comments
OptimusPrime108
Active Level 3
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Galaxy M
Try clearing the cache. You should do this after every major upgrade. Also, if it doesn't hurt, reset the phone.
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M21AKP
Active Level 7
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Galaxy M
Yes its happening with me also
They told me to show your device to authorize service centre and the code which is given on the bill or anything, inform us so we can checked by our side also
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prashantanp955
Active Level 7
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Galaxy M
Same problem here while taking photos
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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