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الموضوع الأصلي:

Having series issues to receiveing external mic sound

(أُنشأ الموضوع في: 06-11-2023 08:05 PM)
191 طرق عرض
Nhd007
Active Level 1
خيارات
Galaxy M
I having this problem with my phone or the software i dnt know. When i plus my earphone/earbuds and try to pickup an call they dnt hear me . All apps same they dnt hare my voice. Try to restart didnt work i have permised tw apps to use earphne but it didnt work what sould i do any idea please help.
1 التعليق
cs-member11
Moderator
Moderator
خيارات
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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