Green line issue in my M52 5g

[Rabhusri]

I bought my M52 on october 2021 in Amazon. 

Till on 22nd September eve the mobile was good and there was no issue. But after an update I've done on 22nd September 8.51pm, I observed a green line on my phone's screen!


I tried everything the customer support said (sade mode, restartbthe phone) still the issue was not resolved. But it got doubled, today there is second line appeared on my screen!

I've been a fan and user of Samsung from Samsung Champ period. I didn't expect this from Samsung!

There is not even a scratch on my phone! It is clearly Samsung's fault!

Kindly let me know how to resolve this issue or how to get the replacement or service for free.

[Rabhusri]

I just counted number of posts complained for M52 green line issue in samsung community. It is coming around 100 from Jan 2023! (don't know about the complaints apart from this forum it shall be higher)
I request Samsung to consider this as serious issue and respond properly!

My whole family is using samsung phones only. Because of this issue we all really disappointed!

[gnash]

on this video comment yoh will see thousand of M52 5G complaint
https://youtu.be/As_Kxubqg9U?si=KmknEUZOma4E3iw2

[gnash]

With big company comes great responsibility, Every tech giants like BBK electronics and Apple is changing the display for free as they see every device is getting these problem which have AMOLED display and where are your **bleep** policies now i.e. saving the plannet by not giving charger, recycling the product now you are creating Ewaste just by making the phone usable for year only, And dont forget as once NOKIA was also doing the same and rest is history.

[Subho6991]

They are faking ,they are not replying to my mail ,share you some screenshots .
Oneplus is far beeter in customer service now a days

[gnash]

visit and register your complain on this site and add prper evidence. https://www.meity.gov.in/home

[gnash]

all companies are cheating with customers, Specially Samsung even their highend flagship phones are having Green line issue , A Complaint should be registered against these companies for fraud and increasing the E WASTE .Same For Samsung tooo Their unfoldable phones having green line issue just after Warranty ends and foldable phones are having crease and hinge issue And they Are ignoring customers Like NOKIA and rest is history😂

[ratishkarthika]

From yesterday onwards I am also getting green line on my M52 5g. Mobile was purchased 1yr and 4months back. Don't know how to proceed..

[Rabhusri]

Write an email to customer support.
They will ask you to go to the service center near you. They will check your phone for any external damages and they will rise one service order number. With that number you have email the customer support again to get the free replacement.

NOTE : till now I also didn't received any confirmation mail from Samsung! We need to follow them continuously to get the result.

If they deny the free service or replacement by written confirmation. With that I planned to file complain in consumer court.

If anyone knows a better way please guide me too.

[gnash]

Everyone register your conplaint on https://ncdrc.nic.in/cc.html and
https://www.meity.gov.in/home
for fraud and selling manufacturing defect phones and Increasing the E WASTE
#SHAMESUNG

[Rabhusri]

Now one of the green line is turning white! It is irritating for me and my eye to see my phone with green and witless lines!

#samsung kindly respond promptly!