Resolved! Solved

Original topic:

Google drive in Samsung M21

(Topic created on: 11-06-2020 01:05 PM)
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sumanGonthukupuli
Active Level 8
Options
Galaxy M
I CLOUD  NOT UPLOAD PHOTOS  IN GOOGLE  DRIVE  SINCE  1 MONTH.
ALL SETTINGS ARE OK. MY DEVICE IS m21.
What is the problem 😕?

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3 Solutions


Accepted Solutions
Solution
Anonymous
Not applicable
Galaxy M
Try using Google Photos to keep your photos. You can change upload quality to Original too.

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Solution
smilysahul
Active Level 10
Galaxy M
clear the data of the drive. then upload the documents again. now you can upload the documents further without any problem.
I too faced this issue and tried this method, the issue solved after that.
don't feel that the documents in that which are already uploaded will be deleted. nothing won't be happen like that. the already uploaded documents will be there. the pending non uploaded documents alone will not be.

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Solution
Bharathi_0
Active Level 7
Galaxy M
if u still wanna use drive to keep photos or music other than Google photos. do what I say...😊


Go to my files->select the file u want to move to drive->u are able to see Google drive option below internal storage and SD card->open drive there and move.

befor moving u need to turn one option on i.e data usage for cloud storage. it is also shown in images below.



20201106_132611.jpg

20201106_133140.jpg

20201106_132623.jpg

20201106_132509.jpg

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22 Comments
Galaxy M
Refresh this page(shown in fig) by swiping down from top.
Galaxy M
but no use
0 Likes
Galaxy M
Sir, its my humble request from you that if my given solution didn't solve your problem then please don't accept it as solution🙏🏻.
Galaxy M
goto google drive>3 lines>settings> turnoff transfer file only over wifi.

see if this works.
Galaxy M
not working
0 Likes
Galaxy M
okay.

Have you updated the google drive to its latest version?
Galaxy M
ok
0 Likes
Bharathi_0
Active Level 7
Galaxy M
try this, clear data of cloud. I mean Google drive, then login to u r account. go to settings and turn off this option

20201106_131152.jpg

Solution
Anonymous
Not applicable
Galaxy M
Try using Google Photos to keep your photos. You can change upload quality to Original too.