Original topic:

Google Chrome

(Topic created on: 01-24-2022 01:07 PM)
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SS14
Active Level 6
Options
Galaxy M
The Google Chrome is getting killed automatically in the background after some time...when I want to add it in excluded apps of Memory section of DEVICE CARE, it's not there in the list of apps. Why is it so ?
P.S. Also tell me some working solution to keep Google Chrome running in background...
Thanks.

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Memory section of DEVICE CARE...


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See there's no Google Chrome...


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These are excluded apps...


3 Comments
WalkieTechie
Expert Level 4
Galaxy M
Go to Settings > Apps > Chrome > Battery > Unrestricted.
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DrJhatka
Active Level 4
Galaxy M
Just lock the chrome app in memory from recent app screen.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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