Original topic:

Galaxy m31 issue after android 11 update

(Topic created on: 07-16-2021 05:17 PM)
2585 Views
danbrown
Active Level 1
Options
Galaxy M
I recently updated my galaxy m31 with android 11 version, since then my phone is having screen freeze and automatically restarting issue frequently. Any one has solution to this?
14 Comments
lalitosharma
Active Level 4
Galaxy M
Yes same problem
danbrown
Active Level 1
Galaxy M
I am wondering if so many people are facing the same problem why it has not been taken seriously yet
yShreyansh
Active Level 5
Galaxy M
I have gone in service center and they had installed the older version but ! RESTART PROBLEM CONTINUES 😌😪
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
hutt
Beginner Level 3
Galaxy M
Motherboard price very high in samsung service center. this is bad update..for this phone
0 Likes