Original topic:

Galaxy M51 : Eye Comfort shield issue after latest update

(Topic created on: 10-08-2022 05:28 PM)
169 Views
Ritesh1992
Beginner Level 4
Options
Galaxy M

I always use my phone with Eye Comfort shield On. But after recent update I show that screen look whitish. So I check Eye Comfort shield option and it already On. I perform On & Off operation once and then again screen look yellowish like before. But after some time while using phone screen get flickering like yellowish & whitish continuously. after restarting my phone several time still same issue is happening. So this is the issue with screen or Eye Comfort shield feature??? Does anyone observe this type of issue in your Galaxy M51 device??

7 Comments
Abeer315
Active Level 1
Galaxy M
Facing the same problem after update
KaushalS
Active Level 5
Galaxy M
Timer hota he Eye comfort ka try to turn that off
0 Likes
MrCool77
Beginner Level 3
Galaxy M
facing same issue and reported but they gave useless solutions like setting brightness, resetting phone, etc. this is bug in the latest updates
Ritesh1992
Beginner Level 4
Galaxy M
Yes. i also get same reply.
0 Likes
Siuuva
Active Level 1
Galaxy M
For me after update eye comfort sheild doesn't work... screen still remains in normal color and brightness.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
amdmsw
Beginner Level 2
Galaxy M
I am also facing the same issue after updating
0 Likes